12-MONTH HIVE GUARANTEE

Every eligible device is professionally tested and backed by our 12-Month Hive Guarantee for complete peace of mind.

What’s Covered

Our warranty covers eligible mechanical or electrical faults that are not caused by user damage, misuse or accidental damage.

What’s Not Covered

  • Accidental or physical damage
  • Cracked screens or damaged casing
  • Liquid or water damage
  • Impact damage, drops or pressure damage
  • Third-party repairs or tampering
  • Misuse, negligence or software modification
  • Normal cosmetic wear or battery wear from normal use

Warranty Claims

All warranty claims are subject to inspection. Devices must be returned with proof of purchase. Any signs of physical or liquid damage may void the warranty.

This guarantee does not affect your statutory rights.