FREQUENTLY ASKED QUESTIONS

Helpful answers about our devices, delivery, warranty and grading.

Are your devices unlocked?

Yes, our devices are unlocked and ready to use with UK networks unless clearly stated otherwise.

Are devices fully tested?

Yes, every device is professionally tested, graded and quality checked before sale.

What does Fair, Good and Very Good mean?

These grades refer to cosmetic condition only. All devices are fully tested and fully functional.

Do devices include warranty?

Yes, eligible devices include our 12-Month Hive Guarantee.

Do you offer free delivery?

Yes, we offer free UK-wide delivery on online orders.

What is included with my order?

Orders include the device, charging cable, SIM tool and warranty support unless stated otherwise.

Can I visit the store?

Yes, you can visit GadgetsHive at 1 Selkirk Road, London SW17 0ER.